Villa Marina Vacation Packages

Paid for all inclusive, informed it was room only upon arrival. Spanish only communication, extremely limited English, never acknowledged by staff upon entry or exit of hotel, rooms cleaned on a crazy schedule, sometimes 930am, one day they showed up at 6pm. The pools are small, the lounging area at the adult pool (literally 4ft from the family pool) only has 10 chairs, the music is loud, the beach walking bands even louder, the organized tours that take over twice a week monopolize the pool areas, there is literally zero beach area, the couple of chairs you may find down there there are broken, I could go on.... But you get the point. Will never return to the property or Mazatlán in general, not worth half what we paid

This was a wonderful mix of vacation resort and authentic local vibes. We really enjoyed the hotel, the customer service was excellent the food was amazing including the buffet! I have food restrictions and never felt like I couldn't order something at the restaurants. The beach was a 10, soft sand and fun surf/boogie waves. The ONLY challenge I had was with the beds- they were VERY firm, pillows were soft the rooms were mildly musty. Overall we would love to go back!

Excelente servicio, la comida riquisima y muy limpio todo y buen mantenimiento 100% recomendado

Great staff ; excellent place for the family

Great location, clean rooms and friendly staff but needs major upkeep as well as room renovations .